Anyone under the age of 18 must be accompanied by an adult. Due to the nature of the puzzles at The Strategy, younger visitors will find many aspects too complex and we advise a minimum age of 10 years, although we don’t operate a strict age policy. For more advice please call us on 0333 343 1110.
The Strategy is strictly available by advance bookings only – it will not be possible to just turn up on the day without a booking and pay at the door. We do occasionally have same day bookings, for last minute availability please call 0333 343 1110. Bookings can only be made via this website and by phone, our online system closes 24 hours before the session time.
What If We’re Late?Gavin Lewis2022-01-11T08:51:00+00:00
If you arrive late to your booking you will run the risk of your game having less time available for you to escape. We strongly advise all players should arrive 15 minutes before your scheduled session to allow time for toilet breaks and your game introductory.
Can I Cancel or Rebook?Gavin Lewis2022-01-11T08:51:09+00:00
When a game has been booked and paid for with The Strategy, you will be unable to cancel the session. Sessions booked are non-refundable. Please contact us directly should you need to make an amendment to your booking.
Are the Rooms Accessible?Gavin Lewis2022-01-11T08:51:09+00:00
Photography and videography are not allowed within the game rooms. We operate a strict no alcohol policy at The Strategy and if any member of the group is under the influence of alcohol or drugs, they will be refused admission with no refund given.
Do I Need to Wear Or Bring Anything?Gavin Lewis2022-01-11T08:51:09+00:00